Terms & Conditions

Last Updated: November 5, 2026

Welcome to iSwii Coffee. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before using our website or services.

iSwii Coffee is owned and operated under the same legal business entity as PRIME MĒT Steakhouse, located at the Renaissance New York Flushing Hotel at Tangram in Flushing, Queens, New York.

1. General Information

This website is operated on behalf of iSwii Coffee. Its purpose is to provide information about our café, menu offerings, promotions, location, operating hours, and available ordering services.

By using this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

If you do not agree with these terms, please discontinue use of our website.

2. Menu Items and Availability

We strive to provide accurate descriptions of our coffee, beverages, pastries, and other menu offerings.

However, menu items, ingredients, availability, pricing, and promotions may change without prior notice.

Product images are provided for illustrative purposes and may differ from the actual products served.

We reserve the right to modify or discontinue menu items based on availability, seasonal changes, or operational requirements.

3. Pricing and Payments

Prices displayed on our website are subject to change and may differ from those offered in-store or through third-party delivery platforms.

Applicable taxes, delivery fees, service charges, and other fees may be added at checkout.

Payments made through third-party ordering platforms are processed according to the respective platform's terms and payment policies.

We are not responsible for pricing discrepancies, processing errors, or additional charges imposed independently by third-party platforms.

4. Third-Party Ordering and Delivery

Our website may provide links to third-party ordering and delivery platforms, including Uber Eats and Fantuan.

When placing an order through these services, customers are subject to the terms, conditions, refund policies, and privacy practices of the respective platform.

Delivery times, service fees, availability, and order tracking are managed by the third-party provider.

For delivery-related concerns, customers should contact the relevant platform's customer support team. For issues related to food preparation or product quality, customers may contact iSwii Coffee directly.

5. Order Accuracy, Cancellations, and Refunds

We make reasonable efforts to prepare orders accurately and maintain the quality of our products.

If you experience an issue with an order, please contact us or the ordering platform as soon as possible.

Cancellations, refunds, and adjustments for orders placed through third-party services are subject to the applicable platform's policies and relevant consumer protection laws.

For in-store purchases, refunds or replacements are evaluated based on the circumstances of the purchase and applicable law.

Nothing in these Terms limits any rights or remedies provided by law.

6. Food Allergies and Dietary Information

Our products may contain or come into contact with common allergens, including milk, eggs, wheat, soy, peanuts, tree nuts, and other ingredients.

Although we strive to provide accurate ingredient information, we cannot guarantee that any product is completely free from allergens or cross-contact.

Customers with food allergies, dietary restrictions, or specific ingredient concerns should consult our staff before placing an order.

7. Promotions and Special Offers

From time to time, iSwii Coffee may offer special promotions, discounts, seasonal products, or limited-time offers.

Promotional offers may be subject to additional conditions, including expiration dates, availability, purchase requirements, or restrictions.

Unless otherwise stated, promotions cannot be combined with other offers.

We reserve the right to modify or discontinue promotions, subject to applicable law and any terms already communicated to participating customers.

8. Website Content and Intellectual Property

All original content on this website, including text, graphics, logos, photographs, branding, and design elements, is owned by or licensed to iSwii Coffee or its operating business entity, unless otherwise indicated.

Website content may not be reproduced, distributed, modified, or used for commercial purposes without appropriate authorization, except as permitted by law.

All third-party trademarks and service marks remain the property of their respective owners.

9. Acceptable Website Use

Visitors agree not to use our website in any manner that:

Violates applicable laws or regulations.
Interferes with website functionality or security.
Attempts to gain unauthorized access to website systems.
Distributes harmful software or malicious content.
Uses website materials in a fraudulent or misleading manner.

We reserve the right to take reasonable measures to protect our website and users against unauthorized or harmful activity.

10. Third-Party Links

Our website may contain links to independently operated websites, including delivery platforms, social media pages, and external service providers.

These links are provided for convenience. We do not control or assume responsibility for third-party website content, policies, or practices.

Visiting external websites is subject to their respective terms and conditions.

11. Website Availability and Disclaimer

We strive to maintain accurate information and reliable website functionality.

However, our website and its content are provided on an "as available" basis. We do not guarantee uninterrupted access or that all information will always be free from errors.

To the extent permitted by applicable law, we disclaim warranties that are not expressly provided in these Terms.

12. Limitation of Liability

To the extent permitted by applicable law, iSwii Coffee and its operating business entity are not responsible for indirect or consequential damages arising solely from the use or unavailability of this website.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or restricted, including applicable consumer protection rights.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how personal information may be collected, used, shared, and protected.

We encourage visitors to review our Privacy Policy for additional information.

14. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our services, business practices, or legal requirements.

Updated terms will be published on this page with a revised effective date.

Changes will apply prospectively unless otherwise permitted by law.

15. Governing Law

These Terms & Conditions are governed by the applicable laws of the State of New York, United States, without regard to conflict-of-law principles, except where mandatory laws require otherwise.

16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

iSwii Coffee

A PRIME MĒT Steakhouse Brand

Renaissance New York Flushing Hotel at Tangram

133-36 37th Avenue

Flushing, NY 11354

Phone: (718) 898-6666

Email: [Insert Official Contact Email]