Privacy Policy

Last Updated: November 5, 2026

At iSwii Coffee, we value your privacy and are committed to protecting your personal information. iSwii Coffee is owned and operated under the same legal business entity as PRIME MĒT Steakhouse, located at the Renaissance New York Flushing Hotel at Tangram in Flushing, Queens, New York.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with our services.

1. Information We Collect

We may collect personal information you voluntarily provide, including your name, email address, phone number, and information submitted through contact forms.

We may also automatically collect certain website usage information, including your IP address, browser type, device information, pages visited, and website activity through cookies and analytics tools.

When you order through third-party delivery services, we may receive limited customer and order information necessary to fulfill your order.

2. How We Use Your Information

We may use collected information to:

Respond to customer inquiries and requests.
Process and coordinate customer orders.
Improve our website, products, and services.
Analyze website traffic and customer preferences.
Send promotional communications when permitted by law.
Maintain website security and comply with legal obligations.

3. Business Ownership and Management

iSwii Coffee and PRIME MĒT Steakhouse operate under the same legal business entity.

Authorized personnel may access customer information when necessary for customer service, business administration, website management, and marketing operations.

All personal information is handled in accordance with this Privacy Policy and applicable laws.

4. Third-Party Delivery Services

Our website may provide links to third-party ordering and delivery platforms, including Uber Eats and Fantuan.

These platforms operate independently and maintain their own privacy policies. We may receive information necessary to prepare orders and provide customer support.

We encourage customers to review the privacy policies of these services before placing orders.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and evaluate marketing performance.

You may manage cookies through your browser settings. Additional privacy choices will be provided where required by applicable law.

6. Sharing of Information

We may share personal information with trusted service providers that assist with website hosting, analytics, marketing, order fulfillment, and business operations.

We may also disclose information when required by law or necessary to protect our business and customers.

We handle any information sharing for advertising purposes in accordance with applicable privacy laws.

7. Data Security

We use reasonable security measures designed to protect personal information against unauthorized access, disclosure, or misuse. However, no internet-based system can guarantee complete security.

8. Data Retention

We retain personal information only as long as reasonably necessary for business operations, customer service, legal compliance, and other legitimate purposes.

9. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information we maintain.

You may also unsubscribe from promotional emails using the instructions included in those communications.

For privacy-related requests, please contact us using the information below.

10. Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

11. External Websites

Our website may contain links to external websites, including delivery platforms and social media services.

We are not responsible for the privacy practices, content, or security of independently operated third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a revised effective date.

13. Contact Information

For questions regarding this Privacy Policy, please contact:

iSwii Coffee

A PRIME MĒT Steakhouse Brand

Renaissance New York Flushing Hotel at Tangram

133-36 37th Avenue

Flushing, NY 11354

Phone: (718) 898-6666

Email: iswiicafe@gmail.com